Transportation

Safe, Reliable Rides for Work and Day Services

At Marimor Industries, we understand that reliable transportation is more than just getting from point A to point B—it’s about independence, opportunity, and inclusion. That’s why we’re proud to provide safe, dependable transportation for individuals who are employed or receiving day services through Marimor Industries.

To ensure that every individual has access to the services they need, our dedicated team of 16 Community Placement drivers operates a well-maintained fleet of 17 vans, including six wheelchair-accessible vehicles. We also operate five minibuses and a school bus to transport individuals to and from the Workshop. With **six to eight routes running daily—24/7 coverage included—**our goal is to make sure everyone arrives safely and on time.

Behind every ride is a commitment to safety, professionalism, and care. Our drivers bring years of combined experience and receive ongoing training to ensure every trip is comfortable and secure. We follow strict safety protocols and maintain compliance with FMCSA, DOT, and ADA regulations—often exceeding the required standards.

Our proactive fleet maintenance program keeps every vehicle dependable and ready to serve, while our behind-the-scenes team manages logistics, scheduling, and driver support so families and passengers can focus on their day, not the ride.

At Marimor Industries, transportation is more than a service—it’s a connection. We take pride in being a trusted link that helps individuals build independence, pursue employment, and stay connected to their community.

Community Placement Transportation

Transportation can be reached via phone or email.

We transport:

6:00 a.m. – 11:00 p.m.
6 Days a week (Mon. – Sat.)
313 days a year
Wheelchairs
NMT/Waiver
Opportunities for Ohioans with Disabilities (OOD)
Home to work and work to home

Transportation FAQs

Who’s my driver today?
We try to keep your driver consistent, but sometimes trips need to be reassigned quickly because of staff availability, traffic, weather, or schedule changes. Whoever is driving, you can count on them to be safe and professional.

When will I get picked up?
Our transportation schedules are built around time windows, not exact times. Your trip to work happens up to 1 hour before your scheduled drop-off time, and your ride home happens within 15 minutes of your scheduled pick-up time. Please be ready and watching for your driver.

How long do I have to ride on the van?
Ride times can vary depending on how many passengers are scheduled for transport at the same time, traffic, and weather. We work hard to keep trips as short and efficient as possible while making sure everyone gets to work and home on time.

Why am I getting scheduled to be dropped off early or picked up late from work?
Transportation schedules are designed to safely serve multiple individuals at once. During peak times — like morning drop-offs and afternoon pickups — routes are carefully planned so everyone arrives at work on time and gets home safely. This sometimes means you may be scheduled to arrive early before your shift or be picked up a little after it ends. We do our best to keep wait times short while balancing the needs of all passengers.

What do I do if I miss my ride?
If you miss your scheduled ride, call the transportation office or the appropriate after-hours number right away. The next available driver will be sent to pick you up, so you are not left without a ride.

Can I request a specific driver?
We understand that comfort and familiarity are important. While we try to honor requests when possible, staffing and route logistics mean we cannot always guarantee a specific driver. What we can guarantee is that every driver is trained, professional, and committed to safe service.

How do you handle bad weather or unsafe road conditions?
Safety is always our first priority, but you will never be left stranded. If weather delays or we cancel service, we will contact families and individuals as soon as possible with updates. For riders at work, arrangements are made to ensure everyone has a safe ride home, even if routes are delayed or reassigned.

What training do drivers receive?
Our drivers are trained by a certified trainer in vehicle safety, defensive driving, disability awareness, wheelchair securement, passenger assistance, and emergency response.

How often are vehicles inspected and maintained?
Our vehicles are inspected daily through pre-trip and post-trip checks, annually by a certified mechanic, and they receive scheduled preventative maintenance to stay road ready. This means we address issues before they become problems, helping ensure safe, reliable service every day.

What happens if a vehicle breaks down during a route?
If a vehicle breaks down, drivers follow a set emergency protocol to keep passengers safe. A backup vehicle and driver are dispatched as quickly as possible so riders can continue their trip with minimal disruption.

Notifying the Public of Rights Under Title VI

Title VI Complaint Process

Any individual, group of individuals, or entity that believes they have been discriminated against on the basis of race, color, or national origin by Marimor Industries, Inc. may file a Title VI complaint by completing and submitting the agency’s Title VI Complaint Form.

Any individual having filed a complaint, or participated in the investigation of a complaint shall not be subjected to any form of intimidation or retaliation. Individuals who have cause to think that they have been subjected to intimidation, or retaliation can file a complaint of retaliation following the same procedure for filing a discrimination complaint.

A complaint must be filed with Marimor Industries, Inc. no later than 180 days after the following:

The date of the alleged act of discrimination; or
The date when the person(s) became aware of the alleged discrimination; or
Where there has been a continuing course of conduct, the date on which that conduct was discontinued, or the latest instance of the conduct.

Once the complaint is received, Marimor Industries, Inc. will review it to determine if our office has jurisdiction. A copy of each Title VI complaint received will be forwarded to the Ohio Department of Transportation within ten (10) calendar days of receipt. The complaint will receive an acknowledgment letter informing him/her whether the complaint will be investigated by our office.

Marimor Industries, Inc. has 45 days to investigate the complaint. If more information is needed to resolve the case, Marimor Industries, Inc. may contact the complainant requesting further information. The complainant has seven (7) business days from the date of the letter to send requested information to the investigator assigned to the case. If the investigator is not contacted by the complainant, or does not receive the additional information with seven (7) business days, Marimor Industries, Inc. can administratively close the case.

After the investigator reviews the complaint, she/he will issue once of two (2) letters to the complainant: a closure letter, or a letter of finding (LOF). A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed. A letter of finding (LOF) summarizes the allegations and the interviews regarding the alleged incident, and explains whether any disciplinary action, additional training of the staff member, or other action will occur.

If the complainant wishes to appeal the decision, she/he has ten (10) days after the date of the closure letter, or the letter of finding to do so. The appeal process information will be included in the letter.

A person may also file a complaint directly with the: Ohio Department of Transportation, Attn: Office of Equal Opportunity, 1980 West Broad St., Mailstop 3270, Columbus, OH 43223; or Federal Transit Administration, Office of Civil Rights, Attention: Complaint Team, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE Washington, D.C., 20590

If information is needed in another language, then contact (419) 221-1226.

Americans with Disabilities Act (ADA)

Click on the following links to view, or download, information regarding Marimor Industries, Inc’s ADA Policy, Complaint Form, Reasonable Modification Policy, Procedure for Requesting Reasonable Modifications. and Reasonable Modifications Request Form.